Privacy Policy

Privacy Policy
Effective Date: 2-Feb-2025

Thank you for visiting divyanshicreation.com. Your privacy is important to us, and we are committed to protecting the personal information you provide while using our website. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

1. Personal Information

When you interact with our website, we may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment processors)

  • Account login credentials (if applicable)

You provide this information when signing up for our newsletter, creating an account, making a purchase, or contacting us through our website.

2. Cookies and Tracking Technologies

Like many websites, we use cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device when you visit a website. You can control how cookies are used by adjusting your browser settings.

We use cookies to:

  • Improve website functionality and user experience

  • Store your preferences and settings

  • Analyze website traffic and usage patterns

  • Enable secure transactions

How We Use Your Information

1. Personalization

We use your information to personalize your experience on our website by providing tailored content, product recommendations, and relevant offers.

2. Communication

If you provide us with your contact details, we may use them to communicate with you about:

  • Order updates and transactional emails

  • Promotions, special offers, and newsletters (you can opt out at any time)

  • Customer support and inquiries

3. Analytics and Improvement

We analyze data to:

  • Understand website usage and improve functionality

  • Optimize our marketing strategies

  • Enhance the security and usability of our website

Sharing Your Information

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist in website operations, payment processing, order fulfillment, and customer service. These parties are contractually obligated to keep your information confidential.

  • Legal Compliance: We may disclose your information if required by law, such as responding to legal processes, government requests, or enforcing our terms and policies.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.

Payment Processing Policy

divyanshicreation.com uses Razorpay for payment processing. When making a purchase, you may need to provide financial and personal details, such as:

  • Name

  • Email address

  • Credit/debit card details

  • Billing address

Razorpay has its own privacy policy governing the collection, use, and disclosure of your information. We encourage you to review Razorpay’s privacy policy before making any transactions.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under this age. If you believe a child has provided us with personal information, please contact us immediately, and we will take necessary actions to remove the information.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us.

  • Opt out of marketing communications by following the instructions in our emails or contacting us directly.

  • Manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Return Policy

Our return policy is simple: Shipping fees for both sending the product to you and returning it to us will be deducted from your refund. Thank you for understanding!

Your Consent

By using our website, you consent to the terms of this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us:

divyanshicreation.com
info@divyanshicreation.com

We are committed to addressing any concerns and ensuring that your personal information is handled responsibly and securely.

Thank you for trusting divyanshicreation.com with your personal information!